Ninja Dragon Metallic Silver Mechanical Gaming Keyboard and Mouse Set

We offer a 100 % money back guarantee if the product is defective or damaged. Since we work with third-party suppliers, our return policy varies by product. Majority of our products have a 30-day return policy with a subset of products having a 15-day policy. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at happyvaluemarketplace@yahoo.com.

We have multiple U.S.-based suppliers, each with their own order processing and shipment times. Generally, we expect orders to be processed within 1-2 business days from U.S. warehouses. Shipping typically takes less than 4 business days, depending on the supplier and the specific product.

For detailed information on processing and shipping times for each product, please refer to the product-specific shipment policy on its page. All orders include a tracking number, so you can follow your shipment’s progress. Please be aware that delays may occasionally occur due to factors like product availability at U.S. warehouse, which are beyond our control.